30-Day Return Window ​

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Begin your return using the return form link below within 30 days of the delivery date, and ship the parcel soon after you receive the packing slip.​​​​​​

We want you to love your purchase! If something isn’t right, we’re here to help.

 

Eligible Items

• Items must be unused, unworn, and in original packaging with tags attached.

• Sale or clearance items are final sale and cannot be returned.

• Defective or incorrect items are always eligible for return

 

How to Start a Return

• Submit a request

• Fill out our [Return Request Form] or email us at sales@thrivingapparel.com with your order number and reason for return.

• Wait for approval

• We’ll reply within 1-2 business days with next steps and a return shipping address (or prepaid label if applicable).

• Ship your item back

• Carefully repackage and ship the item. Keep your tracking number.

• Receive a refund or exchange

• Once we receive and inspect your item, we’ll process your refund/exchange within 2-3 business days.

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Return Shipping

• Customers are responsible for return shipping costs, unless the item is defective or we made a mistake.

• Need help?
  Contact us at sales@thrivingapparelllc.com and we’ll take care of you.

To be accepted, returned items must meet all of the following requirements:

• They are unworn.

• They are unwashed.

• They have all original tags attached.

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We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

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• An irregular or excessive returns history indicative of "wardrobing;"

• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or

• Potential fraudulent or criminal activity.

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